Things To Know Before Your Adventure
At New Horizon we are completely transparent with our guests and we don't want you to have any unwanted surprises when booking with us, so below is some important information we'd like you to know prior to booking with us. If there's anything we haven't covered here please feel free to contact us with any further queries you may have about our Escapes.
Flights & Transfers
We want you to get the best possible deal on your flights, so for this reason we leave it in your capable hands. Depending on how direct (or indirect) your flights are you can get some great deals on various comparison sites out there. We recommend checking Skyscanner.net but other sites are available. For our Koh Tao escapes we advise flying into Koh Samui airport. You can then get a direct transfer (Including mini-bus & Ferry) to Koh Tao from the desk in the arrivals hall, which should cost no more than about £20 (be advised that this is at your own expense and not covered in the price of your escape). Please advise us of your flight details as soon as you have booked them so we can make the necessary arrangements to meet you when you arrive in Koh Tao.
Although every care is taken to ensure a smooth and problem free trip for our guests unfortunately there are no guarantees in this life, so we have a strict policy that all guests must provide their own travel insurance BEFORE attending any of our Escapes. You should ensure that your insurance has the relevant cover for you to participate in: Water Sports, Hiking, Fitness Activities etc. We also advise you that there are very few insurance companies that will cover Rock Climbing & Cliff Jumping. These are two activities you will have the opportunity to participate in but are not mandatory so you will be asked to sign a separate disclaimer prior to your participation in these activities.
Special Dietary Requirements
If you have any particular dietary requirements or allergies that we may need to be aware of we would ask that you include this information in the "additional information" box when placing your deposit. This allows us plenty of time to have meals adjusted to suit your particular requirements.
Our Escapes are on Tropical Islands, and therefore very hot, and very humid. We recommend bringing plenty of light & loose fitting clothing for comfort, and clothing that will shield you from the sun when participating in outdoor activities. Recommended footwear is durable trainers that can be worn for fitness activities & hiking, as well as flip flops for down time. DON'T FORGET you're also coming with us to have an awesome holiday so don't forget your bikini's/board shorts!
Other Things To Pack
Again, it is important to mention that you are staying on a Tropical island and the Sun can get VERY strong so (depending on your personal preference on Sun defence) we advise either a High SPF Suncream or a good quality Zinc Oxide Sunscreen. Being surrounded by Jungle there are also allot of Mosquitoes and although we will take every care to avoid being out at certain high risk times of the day we would advise you bring your own mosquito spray.